این سایت در حال حاضر پشتیبانی نمی شود و امکان دارد داده های نشریات بروز نباشند
Journal of Industrial Engineering and Management Studies، جلد ۵، شماره ۲، صفحات ۶۱-۸۳
عنوان فارسی
چکیده فارسی مقاله
کلیدواژه‌های فارسی مقاله
عنوان انگلیسی Technical performance evaluation of ERP packages with two-stage DEA approach
چکیده انگلیسی مقاله Enterprise resources planning (ERP) systems attract many attentions from industry sector because of their ability to facilitate and integrate the enterprise operations. However, many expenses accompany the implementation of these systems and consecutive changes which doing a precise and comprehensive performance evaluation a necessary part of this process. These evaluations should consider operational and technical aspects of ERP systems to reflect the effectiveness of them toward the organization's requirements. In this paper, a two-stage data envelopment analysis model (DEA) is presented in order to evaluate the efficiency of ERP systems in such a way that the operational and the technical aspect are evaluated in the first stage and the second stage of DEM model, respectively. Based on the obtained results the ERP systems' functionality and customizability to the client processes are the two key features that need to be considered by the providers. Furthermore, the findings of parameter sensitivity analysis of the proposed model provide deep and managerial insights into the further usability improvements of ERP systems. 
کلیدواژه‌های انگلیسی مقاله
نویسندگان مقاله Mojtaba Arab Momeni |
School of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran.

Saeed Yaghoubi |
Department of Industrial Engineering, Kharazmi University, Tehran, Iran.

Mina Ebrahimi Arjestan |
School of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran.

نشانی اینترنتی http://jiems.icms.ac.ir/article_80685_61b92418229e9848ca74bc10092e28ea.pdf
فایل مقاله اشکال در دسترسی به فایل - ./files/site1/rds_journals/491/article-491-1153824.pdf
کد مقاله (doi)
زبان مقاله منتشر شده en
موضوعات مقاله منتشر شده
نوع مقاله منتشر شده
برگشت به: صفحه اول پایگاه   |   نسخه مرتبط   |   نشریه مرتبط   |   فهرست نشریات