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Journal of Midwifery and Reproductive Health، جلد ۴، شماره ۳، صفحات ۶۷۹-۶۸۸
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عنوان انگلیسی Mother’s satisfaction of postpartum care and its relationship with midwifery care at Urban Health Centers, Mashhad, Iran
چکیده انگلیسی مقاله Background & aim: Maternal satisfaction of health services is an inherent element of healthcare policies, and quality of midwifery care essentially influences this parameter. This study aimed to evaluate maternal satisfaction of postpartum care and its association with midwifery care at the urban health centers of Mashhad, Iran in 2012. Methods:This descriptive, cross sectional study was conducted on 411 mothers selected via multistage sampling from 16 urban health centers in Mashhad, Iran in 2012. Data were collected using the structured questionnaire of maternal satisfaction and observation checklists to assess the technical and communication skills of midwives. Data analysis was performed in SPSS V.16. Results: Among the aspects of midwifery care, 92% of postnatal women were satisfied with consultation and training, 92.3% were satisfied with the technical competency of midwives, and 96.6% were satisfied with the communication skills of midwives. Moreover, high levels of maternal satisfaction of midwifery services were reported in dimensions of providing demographic and delivery history, use of dietary supplements and breastfeeding, and performing physical examinations (blood pressure measurement and scleral examination). However, no significant correlation was observed between maternal satisfaction and quality of care (P< 0.05). Conclusion: According to the results of this study, the majority of mothers were satisfied with the quality of postnatal care and midwifery services. Considering the desirable level of maternal satisfaction with the competency of clinical staff, which could not be authentically cited due to the limited information of mothers regarding professional medical care, special attention must be paid to the enhancement of the performance and responsiveness of midwives. In addition, identification of the causes of poor healthcare services in the provision of postnatal care requires further investigation.
کلیدواژه‌های انگلیسی مقاله Maternal satisfaction, Postpartum care, Quality of care
نویسندگان مقاله خدیجه میرزایی | khadijeh mirzaei
associate professor, department of midwifery, school of nursing and midwifery, mashhad university of medical sciences, mashhad, iran

سازمان اصلی تایید شده: دانشگاه علوم پزشکی مشهد (Mashhad university of medical sciences)

سمیه اولادی قادیکلایی | somayyeh oladi ghadikolaee
graduate, msc in midwifery ,department of midwifery, school of nursing and midwifery, mashhad university of medical sciences, mashhad, iran

سازمان اصلی تایید شده: دانشگاه علوم پزشکی مشهد (Mashhad university of medical sciences)

مجتبی موسوی بزاز | mojtaba mousavi bazzaz
associate professor, department of community medicine, school of medicine, mashhad university of medical sciences, mashhad, iran

سازمان اصلی تایید شده: دانشگاه علوم پزشکی مشهد (Mashhad university of medical sciences)

ملیحه ضیایی | malihe ziaee
resident of community medicine, department of community medicine, faculty of medicine, mashhad university of medical sciences, mashhad, iran

سازمان اصلی تایید شده: دانشگاه علوم پزشکی مشهد (Mashhad university of medical sciences)

نشانی اینترنتی http://jmrh.mums.ac.ir/article_7102.html
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زبان مقاله منتشر شده en
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نوع مقاله منتشر شده Original Research Article
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