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International Journal of Engineering، جلد ۲۷، شماره ۱۰، صفحات ۱۶۱۱-۱۶۱۸
عنوان فارسی
چکیده فارسی مقاله
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عنوان انگلیسی A Novel Hybrid Approach to Analyze Cost of Quality: Balanced Scorecard and Fuzzy Logic
چکیده انگلیسی مقاله In this paper, a new methodology in the area of cost of quality (COQ) is proposed to determine the optimal investment allocation to all costs. The goal is to minimize costs involved in achieving a required level of quality. The contribution of this paper is fourfold: (I) considering two types of weights for each part of COQ, in which the first type is determined by the cost volume and the second is obtained by applying a decision-making technique; (II) participating shareholders’ opinions through the balanced scorecard method; (III) presenting a mathematical programming model to maximize the investment effectiveness; and (IV) considering a continuous improvement cycle to tune the model parameters. In addition, we also develop a COQ technique in fuzzy environment to enhance the accuracy of traditional methods of employing linguistic variables. To demonstrate the applicability of the presented methodology, a numerical example is investigated.
کلیدواژه‌های انگلیسی مقاله
نویسندگان مقاله Fatemeh Kangi |
Industrial & Mechanical Engineering, Islamic Azad University, Qazvin Branch

Sadegh Borji |
Industrial & Mechanical Engineering, Islamic Azad University, Qazvin Branch

S.T.A. Niaki |
Industrial Engineering, Sharif University of Technology

Vahid Hajipour |
Industrial & Mechanical Engineering, Islamic Azad University, Qazvin Branch

نشانی اینترنتی http://www.ije.ir/article_72401_1f706fccc14533e0de69dd250abf7c95.pdf
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زبان مقاله منتشر شده en
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