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مطالعات رفتار سازمانی، جلد ۳، شماره ۱ , ۲ (پیاپی ۸ و ۹)، صفحات ۲۵۶-۲۲۱
عنوان فارسی The behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses
چکیده فارسی مقاله This paper examines the relations among emotional intelligence, work-family conflict and organizational citizenship behavior of nurses and the mediating effect of work-family conflict between emotional intelligence and organizational citizenship behavior among nurses. a questionnaire survey was carried out to explore the relations among emotional intelligence, work-family conflict and organizational citizenship behavior. a 51-item questionnaire which consist of emotional intelligence, work-family conflict and organizational citizenship behavior parts was carried out to investigate the relations among these variables. Some basic socio-demographic questions were included. The study resulted emotional intelligence was significantly and negatively related to work-family conflict(r=-0.26, p ≤ 0.01) and significantly and positively related to organizational citizenship behavior(r=0.62, p ≤ 0.01). The negative relation between work-family conflict and organizational citizenship behavior was also significant(r=-0.27, p ≤ 0.01).  it was found that work-family conflict is a partial mediator between emotional intelligence and organizational citizenship behavior. The other finding of the study was that emotional intelligence, work-family conflict and organizational citizenship behaviors and some of their dimensions are significantly related to each other.
کلیدواژه‌های فارسی مقاله Emotional Intelligence، mediating effect، Nurses، organizational citizenship behavior and work-family conflict،
عنوان انگلیسی The behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses
چکیده انگلیسی مقاله This paper examines the relations among emotional intelligence, work-family conflict and organizational citizenship behavior of nurses and the mediating effect of work-family conflict between emotional intelligence and organizational citizenship behavior among nurses. a questionnaire survey was carried out to explore the relations among emotional intelligence, work-family conflict and organizational citizenship behavior. a 51-item questionnaire which consist of emotional intelligence, work-family conflict and organizational citizenship behavior parts was carried out to investigate the relations among these variables. Some basic socio-demographic questions were included. The study resulted emotional intelligence was significantly and negatively related to work-family conflict(r=-0.26, p ≤ 0.01) and significantly and positively related to organizational citizenship behavior(r=0.62, p ≤ 0.01). The negative relation between work-family conflict and organizational citizenship behavior was also significant(r=-0.27, p ≤ 0.01).  it was found that work-family conflict is a partial mediator between emotional intelligence and organizational citizenship behavior. The other finding of the study was that emotional intelligence, work-family conflict and organizational citizenship behaviors and some of their dimensions are significantly related to each other.
کلیدواژه‌های انگلیسی مقاله Emotional Intelligence, mediating effect, Nurses, organizational citizenship behavior and work-family conflict
نویسندگان مقاله محمد کاظم بیغمی | mohammad kazem
pnu, tehran graduate center, tehran, iran.

حشمت خلیفه سلطانی | khalifeh soltani
research fellow, aobm, tehran, iran.

فرشید عبدی |
school of industrial engineering, iau, south tehran branch, tehran, iran.

محسن علی اکبر | ali akbar
school of industrial engineering, iau, south tehran branch, tehran, iran.

نشانی اینترنتی http://obs.sinaweb.net/article_12439_90b90c217602ecfb42ef21953ac85741.pdf
فایل مقاله اشکال در دسترسی به فایل - ./files/site1/rds_journals/1159/article-1159-216130.pdf
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