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International Journal of Nonlinear Analysis and Applications، جلد ۱۴، شماره ۱، صفحات ۲۲۳۳-۲۲۴۶
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عنوان انگلیسی An optimal model for measuring the human resources productivity in the East Azarbaijan Gas Company
چکیده انگلیسی مقاله This synthesis research aimed to design an optimal model for measuring the human resources productivity in the East Azarbaijan Gas Company. The designed model was provided to experts for validation. The data were collected from related articles, books, and documents using databases and written resource centers. The statistical population included all valid scientific articles measuring human resource productivity. A total of 54 research articles were selected for final analysis based on inclusion and exclusion criteria due to regular searches in databases. The worksheet form designed by the researcher was used to collect the research information. The findings were analyzed using the seven-step model for the research synthesis by Marsh (1991) and open and axial coding methods. The views of experts, managers and employees of the gas department were used, and the content validity was 0.847 to determine the validity of the human resource efficiency measurement model. The results showed that the optimal model for measuring human resource productivity in East Azerbaijan Gas Company included five indicators of measuring services provided, customer perception and satisfaction, community improvement, unwanted results, and efficiency, each of which includes different components.
کلیدواژه‌های انگلیسی مقاله Optimal Model of Productivity Measurement, Productivity Measurement, Human Resource Productivity, East Azarbaijan Province Gas Company
نویسندگان مقاله Saeedeh Amiri |
Department of Public Administration, Bonab Branch, Islamic Azad University, Bonab, Iran

Jafar Beikzad |
Department of Public Administration, Bonab Branch, Islamic Azad University, Bonab, Iran

Farhad Nejad Haji Ali Irani |
Department of Public Administration, Bonab Branch, Islamic Azad University, Bonab, Iran

Mohammad Ali Mojallal |
Department of Educational Sciences, Bonab Branch, Islamic Azad University, Bonab, Iran

نشانی اینترنتی https://ijnaa.semnan.ac.ir/article_6679_559880c2e11fbd2ceba2095f9beeb800.pdf
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