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پژوهشنامه پردازش و مدیریت اطلاعات، جلد ۴۰، شماره ویژه نامه انگلیسی۳، صفحات ۰-۰
عنوان فارسی Comparative Analysis of Evaluation of Business Process Management Regarding Digital Transformation Using the COCOSO Method
چکیده فارسی مقاله Business Process Management (BPM) drives corporate success by ensuring processes are effective and efficient. In recent decades, digital transformation has become increasingly important for companies. To impact a business process, it is essential to capture and characterize it clearly. A detailed description of a business process can serve as a foundation for designing IT systems, ensuring data quality, setting up performance measurement, and enacting processes using a BPMS, among other applications. Today, many Iranian companies are also interested in measuring their BPM. Therefore, the current research has ranked BPM measurement methods with digital transformation approach using the COCOSO hierarchical analysis technique (Yazdani et al., 2018) in Semnan industrial town. In this regard, BPM measurement methods and measurement criteria with digital transformation and data quality approach have been extracted from the research literature review. Finally, a sensitivity analysis has been performed to validate the results. The results of this ranking show that BPM measurement models based on comprehensive quality management are the most suitable models.
کلیدواژه‌های فارسی مقاله کیفیت اطلاعات،عملکرد نوآورانه،تسهیم دانش،مدیریت فرایند کسب و کار،شرکت های کوچک و متوسط،
عنوان انگلیسی Comparative Analysis of Evaluation of Business Process Management Regarding Digital Transformation Using the COCOSO Method
چکیده انگلیسی مقاله Business Process Management (BPM) drives corporate success by ensuring processes are effective and efficient. In recent decades, digital transformation has become increasingly important for companies. To impact a business process, it is essential to capture and characterize it clearly. A detailed description of a business process can serve as a foundation for designing IT systems, ensuring data quality, setting up performance measurement, and enacting processes using a BPMS, among other applications. Today, many Iranian companies are also interested in measuring their BPM. Therefore, the current research has ranked BPM measurement methods with digital transformation approach using the COCOSO hierarchical analysis technique (Yazdani et al., 2018) in Semnan industrial town. In this regard, BPM measurement methods and measurement criteria with digital transformation and data quality approach have been extracted from the research literature review. Finally, a sensitivity analysis has been performed to validate the results. The results of this ranking show that BPM measurement models based on comprehensive quality management are the most suitable models.
کلیدواژه‌های انگلیسی مقاله Bpm,multi-criteria decision models,COCOSO technique and digital transformation
نویسندگان مقاله محمد عبدالشاه |
Department of Industrial Engineering, Faculty of Engineering, Semnan Branch, Islamic Azad University

نشانی اینترنتی https://jipm.irandoc.ac.ir/article_722068_2aea52912ea7634e7b2035bdcd3b0d54.pdf
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