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Nursing Practice Today، جلد ۴، شماره ۱، صفحات ۰-۰
عنوان فارسی
چکیده فارسی مقاله
کلیدواژه‌های فارسی مقاله
عنوان انگلیسی The level of job conflicts and its management styles from the viewpoint of Iranian nurses
چکیده انگلیسی مقاله Background & Aim: Job conflict can impact different aspects of work and quality of the presented services. The present study was carried out to determine the level of job conflict and its management styles among the employed nurses. Methods & Materials : This descriptive cross-sectional study was carried out on 423 employed nurses in different units of the educational hospitals of Kurdistan University of Medical Sciences, Sanandaj, Iran. Data collecting tools were three questionnaires including demographic information, DuBrin Job Conflict questionnaire and Putnam and Wilson's conflict management styles which were completed as self-reporting. The obtained data were analyzed using SPSS (version 16) by descriptive statistics, Chi- square, ANOVA and Spearman correlation tests. Results : The results showed that 77.8% of the participants experienced moderate workplace conflicts and 16.5% of them had high conflicts. Nurses were using management styles of controlling conflict (4.1±1.07), avoiding conflict (3.78±0.85) and resolving conflict (2.27±0.82) respectively. Conclusion : The nurses and nursing managers should identify the effective factors on job conflict and decrease its level in workplace. It is necessary that nurses would become familiar with different management styles of conflict to handle it in the right way.
کلیدواژه‌های انگلیسی مقاله conflict, management style, nurse, Iran.
نویسندگان مقاله فراست اردلان | farasat ardalan
school of nursing and midwifery, kurdistan university of medical sciences, sanandaj, iran.


روجیار ولییی | rojyar valiee
gods hospital, kurdistan university of medical sciences, sanandaj, iran.


سینا ولییی | sina valiee
social determinants of health research center, kurdistan university of medical sciences, sanandaj, iran.
نشانی اینترنتی http://npt.tums.ac.ir/index.php/npt/article/view/221
فایل مقاله اشکال در دسترسی به فایل - ./files/site1/rds_journals/357/article-357-351330.pdf
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زبان مقاله منتشر شده en
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نوع مقاله منتشر شده Original Article(s)
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