این سایت در حال حاضر پشتیبانی نمی شود و امکان دارد داده های نشریات بروز نباشند
Iranian Journal of Public Health، جلد ۳۶، شماره ۳، صفحات ۴۵-۵۱
عنوان فارسی
چکیده فارسی مقاله
کلیدواژه‌های فارسی مقاله
عنوان انگلیسی Correlation between Knowledge, Attitude and Performance of the Employees with Quality Asurance System Implementation by the Employers
چکیده انگلیسی مقاله Background: Quality assurance is implemented by the framework for the ISO 9001- 2000 " Quality Management Sys­tem "and ISO 15189: 2003. QA system will be more efficient if every organization's employees are commitment to QA im­plementation. This survey aimed to correlate between knowledge, attitude and performance of the employees with QA system implementation and its indicators observation in Tehran University of Medical Sciences Hospitals' Clinical Labo­ratories in 2003-2005. Methods: A Cross- sectional, descriptive analytical survey was accomplished with two types of questionnaires to col­lect Employees' demographic information and determine knowledge, attitude and performance of the employees about QA system and its indicators observation in TUMS Hospitals Laboratories. Also, a checklist including 685 questions pub­lished by WHO and ISO 15189: 2003 requirement series was made to monitor preanalytical, analytical, and postanalyti­cal stage of fourteen TUMS Hospitals' Clinical Laboratories. The data was saved by spss software and ana­lyzed by statistical method. Results: The results showed that knowledge, attitude and performance of the employees for implementation and ob-serva­tion of QA system and its indicators are more increased and positive with increased level of their academic de­grees. Conclusion: QA programs and indicators would be programmed if all of the employees participated to implement QA pro­grams in these laboratories.
کلیدواژه‌های انگلیسی مقاله Eemployees
نویسندگان مقاله هلن | h dargahi


m رضاییان | m rezaiian


نشانی اینترنتی http://ijph.tums.ac.ir/index.php/ijph/article/view/2105
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