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Iranian Journal of Pediatric Hematology and Oncology، جلد ۵، شماره ۳، صفحات ۱۳۸-۱۴۴
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عنوان انگلیسی Mothers’ Satisfaction Rate from Hospital Cares in Hematology- Oncology Ward
چکیده انگلیسی مقاله Background Satisfaction evaluation is a good way to assess hospital conditions. In Health Care System, parentscan be also as children's main supporters, thus they may act as patient's viewpoints' representatives.This study aimed to evaluate mother’s satisfaction of hospital care in hematology – oncology ward in Dr Sheikh hospital. Materials and Methods A Cross-sectional descriptive analytic study was conducted using Pediatric Family Satisfaction (PFS) questionnaire and interviewing with 164 mothers duringMarchto February2013. The obtained data were analyzed using SPSS -16 software and descriptive statistics. Results The mean age of mothers and children was31.2±5.8, and 7.95 4/66 years.The children were 64 % male and 36 % femael. A large number of mothers (%56 (describedtheir satisfaction about medical care as moderate,(%70.7) reported their satisfaction about nursing care at very high level and(36.5 %) reported satisfaction about welfare services at high level(59%)and describe overall satisfaction at very high level . The totals mean of mothers’ satisfaction ratewas 121.8 ± 10.8. The mean of medical care, nursing care, welfare services was 2.9±34.1,4.6±50 and4.8± 32.9 respectively. Conclusion Overall satisfaction with medical, nursing and welfare staff was acceptable. For more satisfaction, it is widely recommended to improve veinipuncture by nurses, Physicians should inform parents about the tests results, and finally disturbance in ward with noise should be controled.
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نویسندگان مقاله h برومند | h boroumand
dr sheikh hospital, mashhad university of medical sciences, mashhad, iran.

سازمان اصلی تایید شده: دانشگاه علوم پزشکی مشهد (Mashhad university of medical sciences)

m مشکی | m moshki
associate professor, department of public health, school of health; social development health promotion research cente


a خواجوی | a khajavi
department of community medicine, school of medicine, gonabad university of medical sciences, gonabad, iran

سازمان اصلی تایید شده: دانشگاه علوم پزشکی گناباد (Gonabad university of medical sciences)

h هاشمی زاده | h hashemizadeh
social development and health promotion research center, gonabad university of medical sciences, gonabad, iran. 5. depa

سازمان اصلی تایید شده: دانشگاه علوم پزشکی گناباد (Gonabad university of medical sciences)
سازمان های دیگر: Department of nursing, Quchan Branch, Islamic Azad University, Quchan, Iran.

نشانی اینترنتی http://ijpho.ssu.ac.ir/browse.php?a_code=A-10-70-56&slc_lang=en&sid=en
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