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Acta Medica Iranica، جلد ۵۲، شماره ۷، صفحات ۵۵۷-۵۶۱
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عنوان انگلیسی Effect of repetitive feedback on residents' communication skills improvement.
چکیده انگلیسی مقاله To evaluate the effect of frequent feedback on residents' communication skills as measured by a standardized checklist. Five medical students were recruited in order to assess twelve emergency medicine residents' communication skills during a one-year period. Students employed a modified checklist based on Calgary-Cambridge observation guide. The checklist was designed by faculty members of Tehran University of Medical Science, used for assessment of students' communication skills. 24 items from 71 items of observational guide were selected, considering study setting and objects. Every two months an expert faculty, based on descriptive results of observation, gave structured feedback to each resident during a 15-minute private session. Total mean score for baseline observation standing at 20.58 was increased significantly to 28.75 after feedbacks. Results markedly improved on "gathering information" (T1=5.5, T6=8.33, P=0.001), "building relationship" (T1=1.5, T6=4.25, P
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نویسندگان مقاله | Ali Labaf
Department of Emergency Medicine, Imam Hospital, Tehran University of Medical Sciences, Tehran, Iran.


| Kazem Jamali
Department of Emergency Medicine, Imam Hospital, Tehran University of Medical Sciences, Tehran, Iran.


| Mohammad Jalili
Department of Emergency Medicine, Center for Educational Research in Medical Sciences, Tehran University of Medical Sciences, Tehran, Iran.


| Hamid R Baradaran
Center for Educational Research in Medical Sciences, Iran University of Medical Sciences, Tehran, Iran.


| Parisa Eizadi
Department of Emergency Medicine, Imam Hospital, Tehran University of Medical Sciences, Tehran, Iran.
نشانی اینترنتی http://acta.tums.ac.ir/index.php/acta/article/view/4576
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