این سایت در حال حاضر پشتیبانی نمی شود و امکان دارد داده های نشریات بروز نباشند
Medical Journal of Islamic Republic of Iran، جلد ۲۹، شماره ۱، صفحات ۱۴۷-۱۵۱
عنوان فارسی
چکیده فارسی مقاله
کلیدواژه‌های فارسی مقاله
عنوان انگلیسی Quality measurement indicators for Iranian Health Centers
چکیده انگلیسی مقاله Background: Recently, quality is a serious concern in development of organizations. There are various indicators to assess quality and the purpose of this study was to identify the main indicators for quality measurement of Iranian health centers. Methods : This qualitative study was conducted in three stages: first, review of the literature was performed to identify different indicators for quality measurement in health centers second, a two-round Delphi process was used with participation of 18 experts in both rounds third, Analytical Hierarchy Process (AHP) method was applied to give weights to each indicator. Results : Twenty-seven indicators were identified from the literature review stage. The Delphi method reduced the list to 4 indicators. Developing a quality plan in the health center had the highest weight (38%) and percentage of followed complaints the lowest (12%). The consistency rate was 7.2% indicating appropriateness of the data. Conclusion : This list of indicators can be used as a template for measuring quality of health centers in Iran and possibly in other developing countries.
کلیدواژه‌های انگلیسی مقاله Quality Measurement, Indicators, Health Centers.
نویسندگان مقاله شاندیز مصلحی | shandiz moslehi
health management and economics research center, iran university of medical sciences, tehran, iran.

سازمان اصلی تایید شده: دانشگاه علوم پزشکی ایران (Iran university of medical sciences)

پژمان عاطفی منش | pezhman atefi manesh
health management and economics research center, iran university of medical sciences, tehran, iran.

سازمان اصلی تایید شده: دانشگاه علوم پزشکی ایران (Iran university of medical sciences)

علی سرابی آسیابر | ali sarabi asiabar
health management and economics research center, iran university of medical sciences, tehran, iran.

سازمان اصلی تایید شده: دانشگاه علوم پزشکی ایران (Iran university of medical sciences)

نشانی اینترنتی http://mjiri.iums.ac.ir/browse.php?a_code=A-10-1-790&slc_lang=en&sid=en
فایل مقاله فایلی برای مقاله ذخیره نشده است
کد مقاله (doi)
زبان مقاله منتشر شده en
موضوعات مقاله منتشر شده
نوع مقاله منتشر شده 1
برگشت به: صفحه اول پایگاه   |   نسخه مرتبط   |   نشریه مرتبط   |   فهرست نشریات