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Journal of Health Management and Informatics، جلد ۹، شماره ۳، صفحات ۱۸۴-۱۹۱
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عنوان انگلیسی Business Intelligence Dashboard in Healthcare: Lesson Learned
چکیده انگلیسی مقاله Introduction: The present study aimed to investigate the impact of business intelligencedashboards on creating healthcare reports.Methods: This is a cross-sectional study conducted in 2018 based on the type of data inoccupational medical records of Shiraz Oil Company. First, based on non-structuredinterviews with occupational health authorities, the weaknesses of the existing healthreporting system, the required indicators, and requirements of a business intelligence (BI)system were gathered. Then, according to the type of information available in the occupationalmedical records, business intelligence system including data warehouse and dashboardswere implemented. Finally, to find out the effect of dashboards on the process of creatinghealthcare reports, the authors investigated the taskcomplexity, speed, and usability of thesystem using the cognitive walkthrough method, System Usability Scale (SUS), and SoftwareUsability Measurement Inventory (SUMI) questionnaires.Results: Findings indicated that the existing system was not user-friendly, was difficult to useand very slow, and required a lot of experience to work with. Results show that BI dashboardscan tackle these problems. Moreover, the results of the usability evaluation of BI dashboardsusing the SUS and SUMI questionnaires were 90/100 and 67/73, respectively.Conclusion: Based on the results, it can be concluded that the business intelligence dashboardcan solve the problems of traditional reporting systems such as slowness and difficulty inproducing analytical reports. Also, usability of BI dashboards was acceptable. Results indicatedthat BI dashboards could solve the mentioned problems, were much faster and user- friendlierthan the existing system, and needed a little knowledge to work with. BI dashboard drasticallydecreases the problems of health managers in creating reports.
کلیدواژه‌های انگلیسی مقاله Clinical decision support systems, Business intelligence, Clinical dashboard, Data Analysis, Usability evaluation
نویسندگان مقاله Ali Pakdaman |
School of Management and Medical Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran.

Mehrdad Karajizadeh |
Trauma Research Center, Shahid Rajaee (Emtiaz) Trauma Hospital, Shiraz University of Medical Sciences, Shiraz, Iran.

Mahdi Nasiri |
School of Management & Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran.

Roxana Sharifian |
Library and Information Sciences Department, Shiraz University, Shiraz, Iran

نشانی اینترنتی https://jhmi.sums.ac.ir/article_48836_6edefce20c868f814abcc0fc3fde5163.pdf
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