این سایت در حال حاضر پشتیبانی نمی شود و امکان دارد داده های نشریات بروز نباشند
Journal of Industrial and Systems Engineering، جلد ۱۴، شماره ۴، صفحات ۹۵-۱۲۰
عنوان فارسی
چکیده فارسی مقاله
کلیدواژه‌های فارسی مقاله
عنوان انگلیسی A new approach to human error assessment in financial service based on the modified CREAM and DANP
چکیده انگلیسی مقاله The main purpose of this study is to identify and determine the most important sub-tasks of stockbroking that affect the reliability of human resources. The cognitive reliability and error analysis (CREAM) method has been used to calculate the human error. To consider the different effects of work condition factors for each condition performance common (CPC), they are weighted using the decision analytical network process (DANP) method. The highest amount of the detected errors related to execution error, interpretation error, and planning error are 67%, 25%, 8%, respectively and probability of total cognitive error in the task of "stockbroker" is 0.1414. Considering equal impact for all CPCs on performance reliability is the most important gap and limitation in most previous studies. In this study, the relationship between CPCs has been investigated using the DANP.  Moreover, the relationship between HEP and the work environment error are calculated by humans with the Napierian logarithm function. 
کلیدواژه‌های انگلیسی مقاله human reliability,Cognitive Reliability and Error Analysis Method (CREAM),Decision Analytical Network Process (DANP),financial service
نویسندگان مقاله Vahideh Bafandegan Emroozi |
Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad, Mshhad, Iran

Amir Fakoor |
Department of Management, Faculty of Economics and Administrative sciences, Ferdowsi University of Mashhad, Mshhad, Iran

نشانی اینترنتی https://www.jise.ir/article_164517_fa06ff0c701443047955c684b57f8ba2.pdf
فایل مقاله فایلی برای مقاله ذخیره نشده است
کد مقاله (doi)
زبان مقاله منتشر شده en
موضوعات مقاله منتشر شده
نوع مقاله منتشر شده
برگشت به: صفحه اول پایگاه   |   نسخه مرتبط   |   نشریه مرتبط   |   فهرست نشریات